All Blue Yonder products have been carefully inspected for quality, but please expect natural differences and imperfections that are inherent with a handcrafted piece.
Online Purchases:
Once received, if you are not satisfied with your Blue Yonder purchase, online customers have 5 days from the date of receiving your item to return for a credit in the original form of payment. Online customers are responsible for return postage and must include tracking. Items MUST be in unused, unworn, and saleable condition for refunds to be approved.
To return:
1. Use the contact page to inform us to expect your return, including the date of purchase.
2. Using the method of your choice, ship your product back to us carefully. Be sure to package well and include a tracking number. Ship all items to:
Blue Yonder Crafted Designs
30799 Pinetree Road, #357
Pepper Pike, OH 44124
In-person Purchases:
In-person purchases (via trunk shows, fairs, or other direct-to-customer events) are eligible for returns to original form of payment within 2 days of purchase date. Customers are responsible for using our contact page within that time frame to notify us of returns. Items MUST be in unused, unworn, and saleable condition for refunds to be approved.
To return:
1. Use the contact page to inform us to expect your return, including the date of purchase.
2. Arrange a timely product drop off with Blue Yonder. Blue Yonder reserves the right to refuse returns if a product drop off is not completed in a satisfactory manner.
Please be aware that all Limited Edition, One-of-a-Kind, and Custom Order pieces are final sale only. If you have any questions about an item, please use the contact form to reach out before you purchase. Occasionally, other items may also be listed as final sale. That information will be denoted in their individual listings.
